The printer won’t allow me to put in password for new router/modem. This replaces an older arris that was connected. Internet is working ok; printer shows the modem but won’t connect to it.
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Since you are unable to connect the printer with G36, could you let me know whether the network name is broadcasting on the printer?
If yes, I would suggest changing the security mode by logging into the GUI web portal.
Launch a browser and enter the IP address in the address box as 192.168.0.1. Login with credentials > Gateway > Connections > Wifi > Networks > Edit 2.4Ghz.
Change the security mode to WPAWPA2-PSK (TKIP/AES).
Restart the printer and try connecting to Wi-Fi again.
Thank you for your reply. Someone found a solution for me. It’s an Arris router modem and it does not have a physical button to reset the (wps?). You have to go online to the modem software to “push” that button, then the printer can connect to it.
It was a ridiculously obscure way to connect—it took my very techie neighbor a good hour to figure it out.
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