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Unable wireless connection on ARRIS G34, to HP Officejet Pro 8600 plus

  • December 18, 2022
  • 2 replies
  • 664 views
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The Many

Had to upgrade to new ROUTER/MODEM. G34. Network test results : "HP printer is unable to connect to your wireless router". My MAC filtering IS turned off. DIAGNOSTICS RESULTS show everything good, EXCEPT under settings: no filtering  -FAIL.

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      corequattuor
    This topic has been closed for comments

    2 replies

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    The Many
    • tsmeyerThe Many
    • The Many
    • 4 replies
    • December 18, 2022

    I am also having this problem with two devices. The first is my HP Photosmart 7525 which goes through the process of setting up, but also does not connect.

    The second is a Toshiba Satellite L855 Laptop. It does not even see the Surfboard via WiFi.

    They’re both older machines, but I expected this to be backwards compatible.

    T
    The Many
    • tsmeyerThe Many
    • The Many
    • 4 replies
    • December 18, 2022

    I found the answer, at least for my problem. I switched the Security mode for my 2.4 GHz to “WPA2-PSK (TKIP/AES)” In the manual, this is recommended. I do not know why it is therefore not the default?

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