Question

Installing a switch with SurfBoard mesh system W121/W21

  • 12 April 2023
  • 4 replies
  • 213 views

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We have a SurfBoard SB8200 feeding two SurfBoard Max 6600 Mesh routers.

We have several devices that need to be connected using ethernet. Since there’s only one port on the mesh routers I got a switch. This is proving to be problematic at best. One of the devices isn’t even showing up on the network.

Is there some sort of trick to this?

TIA


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4 replies

Userlevel 6
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What actual mesh router did you get? 

Also, keep in mind that even though the SB8200 has 2x ethernet ports, the vast majority of ISP’s only support 1 device connected. Reason why is the ISP assigns a public ip address and they only assign 1. 

So it needs to go modem---->router--->switch/satellites. 

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What actual mesh router did you get? 

Also, keep in mind that even though the SB8200 has 2x ethernet ports, the vast majority of ISP’s only support 1 device connected. Reason why is the ISP assigns a public ip address and they only assign 1. 

So it needs to go modem---->router--->switch/satellites. 

W121 two-pack.

Right now I’ve got it set up like:

SurfBoard8200 (Modem) ->W121#1->switch->W121#2 and other devices

Userlevel 6
Badge +40

 

W121 two-pack.

Right now I’ve got it set up like:

SurfBoard8200 (Modem) ->W121#1->switch->W121#2 and other devices

 

That seems like how you should have it. 

Userlevel 3
Badge +23

What actual mesh router did you get? 

Also, keep in mind that even though the SB8200 has 2x ethernet ports, the vast majority of ISP’s only support 1 device connected. Reason why is the ISP assigns a public ip address and they only assign 1. 

So it needs to go modem---->router--->switch/satellites. 

W121 two-pack.

Right now I’ve got it set up like:

SurfBoard8200 (Modem) ->W121#1->switch->W121#2 and other devices

 

Is the switch connected to W121 #1 or #2?

SurfBoard8200 (Modem) ->W121#1-> 5GHz Backhaul >W121#2 (switch > wired devices)

SurfBoard8200 (Modem) ->W121#1 (switch > wired devices) > 5GHz Backhaul >W121#2

 

If the wired devices connected to switch is not showing up in the app, I would think the switch is managing those wired devices.  If it’s unmanaged switch, the wired devices should show up in the app.  

I suggest removing the switch and connect a wired device to the W121 to see if it shows up in the app.  Go to My Network, select main or satellite, and check the Ethernet connection.