tried all recommended recycle and reboots still wont connect. Error code keeps showing. My other mesh system connects right away, this new one keeps failing. Please help. Thank you
Solved
ERROR CODE: 0000-1303 router failed to connect W121/W21
- The Many
Best answer by SURFboard Moderator
Hello rb1776
Router Failed to Connect to Internet. Solution: Make sure the Ethernet is connected to the port labelled WAN in yellow on the mAX Router. Additionally, try different Ethernet cable for WAN connection. Try power cycling the modem/Wi-Fi modem and the mAX router if the connections are secure. Disconnect all wired devices from mAX units.
Since you got other mesh system connected may i know what are the other devices you have connected to modem?
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- Wi-Fi Warriors
- 3594 replies
- Answer
Hello rb1776
Router Failed to Connect to Internet. Solution: Make sure the Ethernet is connected to the port labelled WAN in yellow on the mAX Router. Additionally, try different Ethernet cable for WAN connection. Try power cycling the modem/Wi-Fi modem and the mAX router if the connections are secure. Disconnect all wired devices from mAX units.
Since you got other mesh system connected may i know what are the other devices you have connected to modem?
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