I have 3 x W21 that I am using as APs in Bridged Mode behind a SonicWALL TZ400. I was having issues, so I reset all of them and switched them around. The one that was my MAIN AP is now in a boot loop.
I have tried the factory reset several times, but it remains in the boot loop.
Any suggestions?
Hello TlmoHar,
Could you please let us know which device is in boot loop.
This will help us for further troubleshooting.
Kindly let us know.
An ARRIS SURFboard mAX AX6600 Tri-band Wi-Fi 6 Mesh Router (Model W21) is in the boot loop.
I observed it for a few minutes this morning, and the progression went:
000 seconds - Apply power
006 seconds - Yellow light
021 seconds - White light
028 seconds - no light
035 secnds - yellow light
053 seconds - white light
060 seconds - no light
066 seconds - yellow light
083 seconds - white light
090 seconds - no light
096 seconds - yellow light
114 seconds - white light
122 seconds - no light
127 seconds - yellow light
Yellow light - 15-18 seconds duration
White light - 7-8 seconds duration
no light - 5-7 seconds duration
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