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Question

xfinity with W21 mesh system slow upload speeds

  • 28 August 2024
  • 2 replies
  • 27 views

Have Xfinity Internet with an XB8 Xfinity gateway. This gateway is in bridge mode and I have a W21 mesh router connected to it. There’s currently 1 satellite attached to the system and I plan to add a second satellite. 
 

internet plan is 500 mbs upload and 20 mbs download speed.


I have a wireless security camera that is receiving a strong signal 52 dBm but has erratic upload speeds. Sometimes 14 mbs sometimes around 1 mbs upload speed. (Camera needs 2 to function properly).

 

Ran through troubleshooting steps with Xfinity including swapping out Xfin modem with a new one without success. Thoughts on next steps?

 


 

Sorry could you please re confirm your speed plan with your service provider to proceed on this issue further.

You have mentioned as below.

“ internet plan is 500 mbs upload and 20 mbs download speed.”


I confirmed. “Your current internet plan is Fast which offers maximum download speeds up to 500 Mbps and upload speeds up to 20 Mbps through your ethernet (wired) connection.”