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CM3200B Cable modem - Power connector

  • 7 December 2023
  • 1 reply
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We as a company have been using the CM820B Cable modem. (240 volt internal PSU)

We now want to purchase 100 * CM3200B Devices. 12 volt  external PSU.

Cannot find specs for the DC power connector.

We need  a “Brick” type PSU 12 volt @ 2 Amp - 2.1 * 5. 5 mm connector does not fit (5.5 to big)

Measured supplied PSU  connector @ 1.1 * 5.1mm.

Anyone know a “brick” PSU that will work or can confirm the actual size of the connector on the CM3200B

 

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Best answer by SURFboard Moderator 12 December 2023, 03:19

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CM3200B is not supported by Arris.  Arris supports only the retail products that are available on surfboard.com but not the ISP lease products, so please do contact your ISP for further assistance.