have you checked with your ISP? There might be line issues
Have sent info to ISP, but Guam got hit by a Cat 3 / 4 Typhoon a few weeks ago. Had no power for a week, but after power resorted internet was working and getting 50M speed that connection is set at. Test to all 4 local speed test servers, and also to one in San Diego. Just strange that a reboot of cable modem fixes everything immediately after 3 minute reboot process.
So, how just unplugging and replugging the cable mode fixes things.
Log of monitoring ping loss. Then reset of cable modem breaks connection to modem, then it comes back with 0 ping loss or values of 10 or under till the next series of high loss. Then power reset brings it back up.
cat internetdown
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2023-06-22 11:57:00 Cable Modem not accessible
If had a way to send reboot command to modem, would be nice to have script auto reboot modem, rather than having to wait for my manually doing a power cycle.
Thanks.
Still having major issues with modem not responding correctly.
Over past 12.15 days have had it stop working 97 times.
In 88 cases, I’ve power cycled modem and it goes back to working correctly. On 9 cases, it sometimes starts working on its own after waiting 10 minutes or much longer. In monitoring it, of the 12.15 days it seems modem is working correctly 11.35 days and off-line 0.80 days.
Monitor script does 50 pings to local ns server, and most of time is 0, but a few 1-10 numbers that are normal, and continues working just fine. Then have high numbers, and internet is useless. Script plays should if loss >10, but usually jumps to 80+. Power cycle takes about 3 minutes, and modem is back to working normally. Sometimes if not around it will stay in this state for 10 minutes or more, but does sometimes restart. Other times it just continues until I physically reboot it with power cycle.
Accessing it on 192.168.100.1 brings up cable modem, but doesn’t have a reset option on basic mode, and advanced requires a password of day?? Found a site that gives code, but doesn’t work??
Guam was hit with Cat 4 Typhoon, and they are still fixing various things. Long ago had surf board modem from ISP, and it did have a software reboot option, versus physically having to go to modem, and unplugging it, and then replugging it.
All lights on front of modem are On normal, but a traceroute to 8.8.8.8 that usually takes like 1.5 seconds will eventually get to final link but time jumps to over 1 minute?? So, not clear what is going on.
Thanks.
