I'm a Bell Fibe TV (internet) customer. Bell provided a VIP7802 Arris android tv unit. It is connected to Bell's Home Hub 3000 modem via ethernet cable and my Samsung smart tv via HDMI cable. When I turn off both the VIP7802 and TV using Bell's TV remote why do both turn back on by themselves within 1-2 minutes?
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- VIP
- 2228 replies
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1 February 2023
Hello ARR44,
We understand that you are facing issue with the VIP7802 Arris android tv unit, but we're able to answer Surfboard retail products queries only hence we request you to please contact your ISP for further support.
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