Internet has been spotty for last 2 weeks. Replaced old Netgear router w new Archer AXE75. Connected it to Surfboard 8200 v3 that was bought 3 months ago. Now there is no Internet at all. Do these 2 work w each other? Or do I need something different. Cox Communications is my service provider.
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Surfboard 8200 & TP-Link Archer AXE75
Best answer by SURFboard Moderator
Could you please let us know your subscribed internet speed plan?
Are you experiencing intermittent connection?
Third-party routers are compatible with Surfboard cable modems. Make sure that only one Ethernet port is connected to the SB8200, which should be the router. If the router is new, you might need to set it up, especially if it requires configuration.
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