Interpreting S33 Event Log

  • 25 May 2023
  • 1 reply


The event log generated by my S33 cable modem contains detailed information about the modem’s operation and errors encountered during its normal operation. However, definitions explaining the contents of the event log are astonishingly not included in the user’s manual. Google searches had me going in circles. Does anyone know where can I find the meanings of the various event levels and error messages?

What twisted and deluded logic did Arris use to decide that excluding such critical information was a good idea? What's the point of providing this information, yet making the definitions difficult to find?


Best answer by plemans 26 May 2023, 19:26

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Because they’re more directed at the cable operators to figure out what the issue is. 

There’s manuals through the docsis spec that tells you what they all mean but unless you know what you’re doing, its challenging.