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s33 comcast not interbet

  • October 16, 2023
  • 1 reply
  • 161 views

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Hello all. 
I recently purchased an s33 to replace comcast modem.

using the surfboard app and Xfinity app, I was able to get the s33 modem connected, blue light and the Xfinity app showed it. 
 

I didn’t have internet though.

so it got me thinking, I need a router. 
I pulled out an old Cisco router I have, connected port FE0/1 and set it for “ip addres dhcp”, it won’t obtain an ip.

 

after hours of frustration, I connected the Comcast modem back up, Cisco router obtained an ip from it.

 

what am I doing wrong? Missing?

 

thanks. 

Best answer by LoveMyLab

If you connect your PC directly to the S33 via ethernet, reboot the S33, does your PC have internet connectivity? It should. You only need a router if you need to support multiple devices.

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LoveMyLab
Guardians of the Gateways
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  • Guardians of the Gateways
  • 210 replies
  • Answer
  • October 18, 2023

If you connect your PC directly to the S33 via ethernet, reboot the S33, does your PC have internet connectivity? It should. You only need a router if you need to support multiple devices.


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