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S33 not working at all, done everything. Has a high pitched noise with solid orange light. Still under warranty but phone and chat support are not available when I check, what do I do? Thanks

Another user reported the same issue.  You’ll need to reach out to support, the link is in this post.

 

https://community.surfboard.com/s33-s34-60/s33-orange-and-white-light-and-intermittent-internet-connection-with-high-pitch-noise-3886

 

Regarding high pitch noise issue on the modem, I request you to visit www.arris.com/consumersupport for further assistance.

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