Skip to main content
Answer

S33 not working, loud noise, orange light

  • September 30, 2024
  • 2 replies
  • 223 views

Forum|alt.badge.img

S33 not working at all, done everything. Has a high pitched noise with solid orange light. Still under warranty but phone and chat support are not available when I check, what do I do? Thanks

Best answer by SURFboard Moderator

Regarding high pitch noise issue on the modem, I request you to visit www.arris.com/consumersupport for further assistance.

This topic has been closed for replies.

2 replies

Forum|alt.badge.img+30
  • Rockstar!
  • October 1, 2024

Another user reported the same issue.  You’ll need to reach out to support, the link is in this post.

 

https://community.surfboard.com/s33-s34-60/s33-orange-and-white-light-and-intermittent-internet-connection-with-high-pitch-noise-3886

 


Forum|alt.badge.img+42

Regarding high pitch noise issue on the modem, I request you to visit www.arris.com/consumersupport for further assistance.