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Question

S33 showing solid white light, what does this mean?

  • January 6, 2025
  • 1 reply
  • 80 views

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We recently started a home project and needed to cut the power off from the breaker. The router/mesh system were both plugged in when we flipped the breaker to turn off the power. Once we flipped the breaker back on, the router now shows a solid white light. There’s nothing in the owners manual depicting what a white light means. If it’s useful information, we use a deco mesh system (AX3000) that is currently showing red, which indicates it cannot connect to the WiFi. How do I get my WiFi working again?? I’ve tried: resetting the router (unplugging, pressing little reset button on the bottom), resetting the mesh system, replacing the power cord, and nothing works. 

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1 reply

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Since the LED light on the modem is solid white, could you try connecting a computer or laptop directly via an Ethernet cable to access the internet?

 


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