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Connection Diagram

cox <------> modem <------> router <----→ CPU
                   SB8200         Netgear            Win7
                                    Nighthawk-R7000

 

The modem/router/cpu seems to work. I checked it by logging onto 192.198.100.1.

The cox/modem connection does not seem to work. I can’t communicate to the WWW.

The modem was purchased and delivered on 8 Mar. This is my first attempt to use it. Any idea what I need to look at or do to fix the issue?

 

Another thing. I looked at the log file after I logged into the modem. The log file has about 74 entries, starting in 3/2023. Is this a new modem?

Could you please help us with the modem LED light status.

Also power cycle the modem for a minute then try accessing internet on direct connection without router.

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