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I am wondering if my modem’s firmware is up to date…

  • December 17, 2022
  • 1 reply
  • 971 views

Melchior
The Certified
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if it is not is it a problem?

when or if will Comcast usual do an update?

I just got it in today.. so far so good.

I did have problems with the default login 3 or 4 tries and it finally worked with the last 8 digits of the serial number.

 

Information
Standard Specification Compliant Docsis 3.1
Hardware Version 6
Software Version

AB01.02.053.05_051921_193.0A.NSH

Best answer by plemans

You never know when an ISP will update. Arris can have firmware updates and send it to the ISP but the ISP has to certify it before they send it out. And it costs them $ to certify so unless its a truly critical error, they don’t do much with it. Its a bit sad and one reason you find people recommend buying a modem separate from the router. 

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1 reply

plemans
Juggernaut
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  • Juggernaut
  • Answer
  • December 17, 2022

You never know when an ISP will update. Arris can have firmware updates and send it to the ISP but the ISP has to certify it before they send it out. And it costs them $ to certify so unless its a truly critical error, they don’t do much with it. Its a bit sad and one reason you find people recommend buying a modem separate from the router.