My problem is that I purchased a SB8200 by mistake on 5/8/24 couldn't stop the purchase in time so I purchased the right one the SVG2482AC on 5/10/24 I received the 8200 today 5/15/24 can I return the 8200 for a refund I haven't received the other one yet.
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If the device purchased directly on Arris site we need the order number to check for the router and refund. If the device purchased from other site or retail shop you can return the dive to the place of purchase.
Order#59472 I accidentally tapped on the wrong modem it was suppose to have been SVG2482AC I ordered the SB8200 on the 8th couldn't stop the order so I ordered the other one on the 10th I received the 8200 on the 15th hasn't even been open was hoping I can get a refund on the 8200 my other order suppose to be here Monday the 20th I know this sounds confusing I'd appreciate your help.Thanks
If you're looking to check on a refund for your SB8200, I suggest visiting www.arris.com/consumersupport for further assistance.
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