I was on wih Xfinity tech support today because for quite a while I am not getting anywhere near my availble speed which should be around 1 GB. I get anywhere from 300-600 Mbs. They are telling me i need to update the firmware on my modem. Its not even 2 ½ years old and I bought this model specificially to meet my needs for gigibit speeds. Additiaonlly there doesnt seem to be an available firmware update. So my questions are;
1. should I need to update firmware for a device that should already have gig speed?
2. Is xfinity blowing smoke?
3. Is there firware available that I am not seeing?
Thanks