SB8200v3
S/N: {Edit:personal information}
Loses connectivity daily. Have a bad modem. Need a replacement.
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You have to contact customer service for that. Not the public support forum.
Could you let us know whether the intermittent internet connection is through a direct connection or while connecting with a router?
Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals to make sure all in range.
http://arris.force.com/consumers/articles/General_FAQs/SB8200-Cable-Signal-Levels
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