Answer

SB8200 loses connectivity multiple times a day

SB8200v3

S/N: {Edit:personal information}

Loses connectivity daily. Have a bad modem. Need a replacement.

Best answer by SURFboard Moderator

Could you let us know whether the intermittent internet connection is through a direct connection or while connecting with a router?

Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals to make sure all in range.

This topic has been closed for replies.

+41

You have to contact customer service for that. Not the public support forum.

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

+42

Could you let us know whether the intermittent internet connection is through a direct connection or while connecting with a router?

Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals to make sure all in range.

SURFboard Community Moderator Team

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