I’m trying to add a new Arris Surfboard Cable Modem, but when I tap to add device on the app, it only gives me the options Surfboard Max or Gaming Bridge or Network upgrade kit. I need to add Surfboard Modem, but it doesn’t come up as one of the choices.
![](https://uploads-us-west-2.insided.com/commscope-us/attachment/140ce375-fc52-410b-8c40-76e42eb40a0c.jpg)
![](https://uploads-us-west-2.insided.com/commscope-us/attachment/3d0d5ba8-3f21-4a5a-afa9-8fc19c2dd009.jpg)