My Arris SBG10 is only 26 months old & I am not connected to the Internet. I have reset it, unplugged & replugged it in a different outlet & I don't have ANY lights lit up on the Arris SBG10.
I just missed out on the warranty by 2 months. Is it possible that the Arris is shot?
Sorry to know that the modem has no lights, try doing a reset and still if there are no lights on the modem then it seems the modem is defective
http://arris.force.com/consumers/articles/General_FAQs/SBG10-Factory-Reset
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