I asked a question a couple months ago and did not receive any assistance that helps or answers my question.
I have a SBG7600AC2 and want to know how to submit a warranty claim without having to call customer service? This has consistently dropped connections and restarted many, many times over the last couple of months. I had my cable company here twice and they don't find anything wrong on their end. I switched to a different modem/router and haven't had any issues since. I had to hook up a new modem in order to have wifi. So I would now have to call my cable company back and reactivate the problem modem so Arris customer service can tell me that it doesn’t work. It took me quite a while to activate all my devices to be working with the new modem. I am not sure I want to have to go through that again twice. Is there no other solution? Anyone?
there’s a live chat option.