My modem goes on & off, doesn't work consistently and been a pain dealing with Cox. Now I have a Cox unit testing it and it's certainly my Arris surfboard that's the problem. I just got it last year certainly must not be faulty. Help!
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Intermittent internet connection issue SBG8300
- The Many
Best answer by SURFboard Moderator
Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals and changing the Wi-Fi channels.
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Channel
This topic has been closed for comments
- The Many
- 2 replies
I am having the same issues! Too much of a coincidence to ve our modems and Cox won’t help!!
- The Many
- 2 replies
I’m connected to a nighthawk router and I have a red internet light though
- Wi-Fi Warriors
- 3594 replies
- Answer
Since you are experiencing with intermittent internet connection, I would suggest checking the cable signals and changing the Wi-Fi channels.
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Cable-Signal-Levels
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Changing-the-Wi-Fi-Channel
- Wi-Fi Warriors
- 3594 replies
Ssch2929 wrote:
I am having the same issues! Too much of a coincidence to ve our modems and Cox won’t help!!
Could you let us know the model number to assist you on this issue.
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