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W
The Many
wbsubwayThe Many
asked in eMTA - General
Guest Wi-Fi on TM602G/115

How do we enable guest wifi on our Arris router for our Subway restaurant in Whitesboro? Can I do it remotely or does it have to be done in the store? Model is TM602G/115.Thank you!Ashley Mims

5
S
Guardians of the Gateways
28 days ago
BigDamBrowncoat
The Many
BigDamBrowncoatThe Many
asked in G34 | G36
Low RSSI Warning on G36 Surfboard and no internet connection

Does anyone know why the only thing being reported back to me by my G36 via the app is a very low signal strength warning for one of my connected devices, and a suggestion to move it closer to the G36.But here's the "Huh?" part:   It's the initial router in a Wi-Fi mesh system and it's hardwired to the G36 on a Cat6 cable that's not 6 feet long. It has NO wireless connection to it, so why is my G36 worried about a low RSSI?

4
BigDamBrowncoat
The Many
30 days ago
D
The Many
drussell3The Many
asked in SBG8300
sbg8300 intermittent internet connection.

It's random. But, my modem looses both 2.4 and 5g connection. Randomly. Hardwire works fine. Usually resetting modem temporarily fixes problem. But, it can happen anytime. 1 day, 1 hour or even a few days later. Sometimes multiple times a day. My dad has same modem and never has this problem!

3
S
Guardians of the Gateways
30 days ago
M
The Many
mryflyguy81The Many
asked in S33 | S34
Arris S33 modem dropping DOCSYS 3.1 connecton wo XFINITY GB service

For the last few weeks, I have noticed my Arris S33 Cable modem has been dropping the DOCSIS 3.1 connection (solid blue LED) to XFINITY GB service and reconnects at DOCSIS 3.0 (Solid green LED). It’s still pretty fast but I take exception to XFINITY providing LESS service for more $, Is anyone else experiencing this DOCSIS 3.1 drop with Xfinity?BTW, I’m in Tucson, AZ

7
S
Guardians of the Gateways
30 days ago
H
The Many
HELP51The Many
asked in G34 | G36
Cannot change username and password on G34. HELP! ARRIS site says "WARNING! NOT SECURE!"

Cannot change username and password on G34. HELP! ARRIS site says "WARNING! NOT SECURE!"

8
S
Guardians of the Gateways
30 days ago
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