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How to see connected devices on T25?

  • 13 January 2024
  • 3 replies
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I have a T25 used for Xfinity voice/internet--i can login to it on 192.168.100.1 but the limited information there does not allow settings changes nor does it show a tab for “Connected Devices”--my prior Arris did show this information.  So how do i find that info as well as a settings page that goes beyone the limited info on 192.168.100.1?  I tried logging into the IP address of the T25 but nothing happens.

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Best answer by SURFboard Moderator 25 January 2024, 16:37

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Userlevel 6
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The T25 is a modem only device. It isn’t going to show any connected devices. Your prior device was probably a modem/router combo device. 

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OK thanks

Userlevel 5
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In general, the connected devices are linked with their IP address which will be connected to their Wi-Fi (Router ) .

Hence, the device that you have currently is a T25 3.1 DOCSIS  which is only a cable modem a plug-and-play device that can be connected to a computer /laptop hardwired internet, and a router for Wi-Fi.

So, please check by logging in the router web manager or reach your router provider for more information on connected devices