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model SB6190 reboot

  • September 28, 2024
  • 1 reply
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The power went off and when it came back on the top and bottom lights are white instead of green.  I have unplugged the 3 plugs in back with no success. 

Best answer by SURFboard Moderator

Even after resetting modem and trying with different power outlet if you are having same issue please do reach out to Arris.com/consumersupport if the modem is under warranty for further assistance.

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Even after resetting modem and trying with different power outlet if you are having same issue please do reach out to Arris.com/consumersupport if the modem is under warranty for further assistance.


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