One day, my router stopped showing up on the networks list, but the phone line it's tied to on the ethernet still works. I quickly verified the antenna wasn't working, so we used these range extenders for a bit. They randomly dropped the connection all the time, so today I tried turning it on in settings, but when I go to any menu in the wireless section, my browser gives an ERR_CONNECTION_RESET. Is this some over-the-air mass brickery? Unlikely. Does anyone have any solutions?
- Wi-Fi Warriors
- 3594 replies
Could you let me know whether the internet drops on 2.4 GHz or 5Ghz?
Since you are experiencing intermittent internet connection, I would suggest changing the Wi-Fi channels and monitoring the performance for 24 hours.
- The Many
- 2 replies
SURFboard Moderator wrote:
Could you let me know whether the internet drops on 2.4 GHz or 5Ghz?
Since you are experiencing intermittent internet connection, I would suggest changing the Wi-Fi channels and monitoring the performance for 24 hours.
2.4Ghz, i believe. I may not have phrased it properly, but I previously said in the original post that upon going to any menu in the the "wireless" section of settings, which includes the 802.11 radio, the browser crashes with a connection reset error. I am also accessing these settings through the range extenders that have been dropping connections, so i believe they might be the problem. I might get a USB Ethernet adapter to see if that fixes it.
- Wi-Fi Warriors
- 3594 replies
Did you try accessing the GUI web portal on different browsers?
- The Many
- 2 replies
SURFboard Moderator wrote:
Did you try accessing the GUI web portal on different browsers?
I tried with Chrome on my phone and Opera GX (chromium based) on my laptop
- Wi-Fi Warriors
- 3594 replies
Could you let me know the LED light status on the Wi-Fi cable modem?
Did you try factory resetting the modem?
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