Out of blue, our home internet quit working last night. SB6190 has blue lights on for the 2nd and 3rd part of the lights (there are 4 of them, and I think these are upstreaming and downstreaming). I was able to connect the cable to my computer and it is working this way. I was also able to show the configuration on the website http://192.168.100.1/. However, I do not see any button on the bottom that says Restore Factory Defaults as one of the websites suggests. I hope someone can help me resolve this issue. Thank you in advance!
Solved
Unable to locate button option for Restore Factory Defaults in sb6190
- The Many
Best answer by SURFboard Moderator
Hello Coconut,
For the Reset steps on the configuration we need to “Click” on the Restore Factory Defaults sorry its not a physical button on the modem .
If you scroll down you will be able to see the Restore Factory Defaults just “Click” on that and say “Ok” to proceed .
This topic has been closed for comments
- Wi-Fi Warriors
- 3713 replies
- Answer
Hello Coconut,
For the Reset steps on the configuration we need to “Click” on the Restore Factory Defaults sorry its not a physical button on the modem .
If you scroll down you will be able to see the Restore Factory Defaults just “Click” on that and say “Ok” to proceed .
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