I am so perplexed!!! All of a sudden I am unable to connect to all my devices at home. I contacted my Spectrum service provider and they advised that I needed to contact the modem company. I know that there’s no issue with my internet because many of my devices are still in use, but my macbook, xboxes and Roku TV which all worked prior to 2 days ago are no longer connecting to the internet. We’ve done factory resets and disconnections and restarts of these devices and nothing works. Can someone suggest what the problem may be.
Solved
Unable to access internet on all devices with SB8200 modem
Best answer by SURFboard Moderator
If the power light on the modem is off or flickering then you can try changing modem to different power outlet or using different power cable. If the power lights stays ON and solid then we would suggest you to check the IPV4 address of the modem by connecting any device to it directly to isolate the issue.
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