I tried going to the support site and entering my serial number, but it keeps saying “We were unable to locate your serial number” I’ve only had the modem for a year and a few months. I need a way to contact to get a refund because it is supposed to have a 2 year warranty. I have tried all the trouble shooting tips I could find online. When its plugged in I only have the power light turn on and nothing else.
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- Wi-Fi Warriors
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