SVG2482AC

Supporting the product a company makes is no longer in fashion...they forget...when you disrespect your customers you get fewer of them.

Is ther any product available that ican handle faster internet speeds than the SVG2482-AC, I need wi-fi, router and voice enabled. If not available in one machine,what do I need ? Xfinity keeps sending me notices that I my modem can not handle the speeds I am eligible for.

how do i change the wifi password? please don’t refer me to your link because its not available . ive tried referencing many other customers same question and have not seen an answer. I have Surfboard SVG2482AC

I currently have the SVG2482AC with my Xfinity account. Xfinity notified me that I have faster internet speed but this router does not support the higher speeds. What would be a good, low cost replacement for this router? I need the same features as I plug a business phone into this router. I don’t have any issues with this router and wondering if I should just keep or upgrade to accommodate the higher speed. Thoughts and recommendations?? Thank you!

I am trying to disable DHCP on my SVG2482AC router but I do not see the option anywhere. I bought this device on my own and got it activated by comcast. I see various other DHCP options like begining and end addresses, but no option to disable it entirely. It looks like I am running this software image: SVG2482AC_3.14p16s1_PROD_sey which from my understanding is Comcast’s custom firmware. Is there a way I can disable DHCP myself, perhaps by re-flashing the retail firmware somehow?

Need to connect to 2.4 GHz to activate security camera

When I activated my ARRIS router way back in 2019, I gave it a custom USERNAME and PASSWORD. I tried logging in today using the two I chose, or at least wrote down. It will not let me in. I tried the factory default (username: admin and password: password) No go. My question is...is there anyway to reset my logon username and password without doing a factory reset?

hi there surfboard people, my Arris svg2482ac is working, but, the battery backup is not. I’m told not to invest in another battery. The prior battery replacement purchase was a dud, with no returns allowed, thanks Amazon. I’m looking for a replacement router (Arris or non-Arris) that has the same features, telephone jack, battery backup, compatible with Xfinity. Can ya help me? TIA

How can i chnage my password

Every few days my 2.4ghz WiFi will disappear. Removing power to reset it works but I can’t figure out why this happens. Never happens on 5ghz Things I’ve tried: I have tried manually changing the channel but that didn’t help. I changed channel bandwidth from 20/40 to 20 and that didn’t help. I’ve posted my current settings. Ran WiFi spectrum to see what was going on (see picture) Any ideas? Ed

My WiFi network disappeared when I was trying to set it up in the surfboard app and now it’s not visible! Do I need to root my router and hod do I do so?

Hi, I recently bought a new to me Lenovo Laptop with Windows 11 on it. It works fine at my business with the Verizon router but at home with the Arris on Xfinity it will not allow me to access the internet ? It says “connected” but no internet access. I am using Firefox but have tried Edge and Chrome just to be sure it wasnt the browser. Any thoughts ? Is anyone else having the same issue ? The Modem/Router is probably 4 years old ? I cant seem to find a way to check to see if it has the latest firmware. I have a desktop, two phones and a tablet and all of them connect just fine.

I am trying to rest my password and it isn’t working

Can I use this modem/router as WiFi only as I purchased a standalone better modem?

What app do I use to control users on my WiFi

i get spinning wheel and “cant access server not responding” used Safari and Chrome on. macbook pro

Recently purchased ARRIS SVG2482AC 3:1. WiFi is not connecting and when it does it goes off periodically. Customer and tech support was not helpful and since it is a 3 year-old product I was not able to get refunded nor any assistance to figure out why the Wi-Fi is not connecting constantly. They wanted to charge me additional money to service. The modem, and I was never able to get the help. I needed very disappointed customer and I will never buy an ARRIS surfboard modem ever again. The modem needs an upgrade and the Wi-Fi is not connecting, and I am not able to use the a product. It is a complete waste of money…

Just looking for reliability and problem support capabilities after purchase.

Where do I find the password for my ARRIS SURFBOARD SVG2482AC modem to connect to my phone, tv, laptop?

My Aries surfboard got put on bridge mode now I have no Wi-Fi I am able to connect with a laptop but it will not take the username and password I cannot log into gateway also try resetting factory settings and using admin and password as password and nothing can someone please help

Bought a new Surfboard dual band (2.4 & 5g) router and setup all my devices, (ie. phone, printer etc) seamlessly except for my wireless Picstar picture frame. Contacted Arris and they helped me name each band with a distinctive name but still no help. The second name for 5g is not showing up.

Recommend Wi-Fi Extender for Arris SVG2482AC modem with 500 Mbps download package.

I have an arris svg2482ac modem/router and i was gifted a device that requires i have a 2.4g wifi network as opposed to the 5G wifi network i currently set up through this modem/router, how do i add a 2.4 wifi network to this modem/router so i can connect this device? Is there a specific app I should add to my phone to affect this? How do I connect my phone to this modem/router - I guess which surfboard app do I need? Can I please get basic advice or instructions to help here? Thank you, Simon.

i switched my router from bridge mode to i think access mode. i am trying to go back to bridge mode and i cannot reach the login page. just times out…. i also connected my laptop directly into modem and the problem persists.

I have reset back to factory setting multiple times. I have no wifi from the surfboard or connection from the ethernet ports to my desktop. However, I do have connection from the ethernet port to my Google Mesh. I have been on customer support with Xfinity and they said everything looks ok on their end. Arris wants me to purchase a service contract of $40 to fix it. I might as well just buy a new one at that price. Any ideas?