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nor turning on G34

  • August 26, 2023
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Arris g34 wont turn on

Best answer by SURFboard Moderator

Hello marielle314,

Could you try doing a power cycle (unplug the power cable and co-axial cable wait for 30 seconds and then plug the co-axial cable and power cable back in) to the modem,

If the lights are not turning on then try with different power outlets or power cords also check the co-axial cable is fixed properly and that no cuts are there if still, the modem shows no light please check for a warranty claim Please visit arris.com/consumersupport for more information.

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Hello marielle314,

Could you try doing a power cycle (unplug the power cable and co-axial cable wait for 30 seconds and then plug the co-axial cable and power cable back in) to the modem,

If the lights are not turning on then try with different power outlets or power cords also check the co-axial cable is fixed properly and that no cuts are there if still, the modem shows no light please check for a warranty claim Please visit arris.com/consumersupport for more information.


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