Hello all,
I need your assistance please.
I factory reset my Arris G36 router/modem to default login : admin/passowrd.
When I attempt to reset it up, it only prompts me to update the password.
When I try to login in with the new password: admin/new password. It says invalid credentials.
I input modem/SN on the support website and it tells me my warranty expired last year.
Does this mean they will no longer provide me with support for my product?
Please I am in desperate need of your assistance.
Thank you for your time.