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Question

boot up after power outage

  • June 30, 2025
  • 1 reply
  • 18 views

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When power is restored after an outage, SB8200 modem does not power back on.  I have to power cycle it to get it to boot up.  This is a problem when traveling it remains off until I return home and power cycle it. What would cause this?

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1 reply

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We recommend plugging the modem into a different power outlet and trying a different power adapter. If the modem still does not power on, try factory resetting it. If the issue persists, please visit our support channels at www.arris.com/consumersupport.


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