I have owned a T25 router in Texas for about 4 years now and it has worked flawlessly for the entire time I’ve owned it. However, a new problem has popped up.
I purchased a wifi enabled pellet smoker made by Recteq. The smoker will not connect to my router. I have reached out to Recteq’s technical support half a dozen times and they cannot resolve it. What they are telling me is that something with the router is preventing the smoker from connecting (they confirmed this when the smoker will attach to my secondary cell phone’s hotspot).
They informed me that there is something with the router blocking the smoker from connecting. I have gone into my router dashboard via the IP address and have confirmed that the “blocked list” button is turned off (and even if it was on, there are no devices or addresses in the list). I have also lowered my firewall protection to the lowest setting allowed. The smoker simply won’t connect.
Does anyone have an idea why this might be and how might I remedy this issue? I bought this smoker due to the fact that I can remotely monitor the 13 hour briskets I smoke regularly, but it simply won’t let me connect.
Any assistance is appreciated. Thanks in advance.