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orange light wont pick my modem up

  • 27 November 2023
  • 2 replies
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Hi I have a Arris G34 the light is orange and it's like they aren't any internet coming into my house. None of my devices will pick the modem up. I have tried unplugging and a 30-30-30 rest nothing works. I bought this back in May of 2023 what is wrong with my modem? Plz help!

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Best answer by SURFboard Support 27 November 2023, 23:56

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Userlevel 6
Badge +40

If its not booting, you’d have to go through arris for support RMA

https://www.surfboard.com/support/resources/

 

Userlevel 3
Badge +13

Closing duplicate topic.  Refer to the recent post.

 

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