Did you contact canon? 

What error are you getting when you try? 

Is the G36 set to wpa2/wpa3 mode? 

Yes, they were utterly useless- basically just reciting the manual to me, which I could obviously read on my own. 

the only thing I could think of is that it’s something with 5ghz vs 2.4ghz , but I’m trying to connect on the 2.4ghz WiFi- so I’m not even sure about that. 

Yes, it’s on wpa2/wpa3 mixed personal (aes)

sorry edit to add: the only “error” I get is that it says it cannot set it up

does it connect to a guest network if its setup with wpa2? 

one other thing to check, some of those devices struggle with spaces/special characters in the ssid/password. Are there any of theres in yours? (could also use that to try with the guest network)

​@Sjcraig Try the steps on this FAQ.  You might just need to check the Wi-Fi encryption type from wpa2/wpa3 mix mode to wpa2 for the Wi-Fi band you’re trying to connect the printer to.

G34/G36: Unable to Connect to the Wi-Fi Network