G34 MAC filtering doesn't load

Hello ​@NerdGirl253,

The original poster of the topic you referenced did not reply back to our questions.  We would like to try to replicate the issue if you can provide the following details.

• Model and firmware version
• Screen shot of the MAC Filtering screen
• Is the MAC Filter setup for Primary or Guest SSID?
• Which MAC Filter Mode did you select (Allow or Deny)?
• Did you select from the Device Name list or manually added Wi-Fi devices
• How many devices did you successfully add to MAC Filtering?

Model and firmware version: Surfboard G34 running AR01.05.020.13_032624_735.NCS.20

Screenshot

This is the primary 5GHz network. It's set to allow only MAC addresses listed. I manually added the devices and can't recall how many are listed, but I think it's about 10.

When I view connected devices, I see that several are using that network without any problems.

Thanks for looking into this hiccup!

Thank you for the information.  I’ll check internally and see what I can find.  Sorry for the delay.  

Hi ​@NerdGirl253,

We’re unable to reproduce the issue.  Does the list populate after refreshing the web page on the browser or after rebooting the G34?  Have you tried different web browser?