I have cox for internet provider. We have had signal drops by the dozen and they recommended we replace our modem and router which i did with the G36. Still no luck. Cox sent out a tech who found a problem with their feeder line. Today they replaced that cable.and tried the reset  No connection. I have unplugged and plugged the G36  and tried the reset switch multiple times. I get a green flashing light that changes to a blue flashing light. Never goes solid. Cox does a reboot from their end and it is unsuccessful. Modem is not connecting to their network. Have double and triple checked the SN and the Mac address and all seems good. I am at a total loss as to what to do next.

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