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Surfboard app for the temporary home - G34


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I have a Surfboard app for our internet modem at our permanent home. We just purchased a new arris modem for our temporary home and I can’t seem to open a new app because it recognizes the one I already have for a different modem. 
I have a different email address I can use but it won’t give me an option it just opens it up to the one I already have. 

Best answer by SURFboard Moderator

You can sign out and then sign in again using a different email address to register the new modem.

 

 

 

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4 replies

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Could you let us know the product model number to assist you further?


  • The Many
  • 1 reply
  • January 4, 2025

G34 


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You can sign out and then sign in again using a different email address to register the new modem.

 

 

 


plemans
Juggernaut
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  • Juggernaut
  • 2219 replies
  • January 4, 2025

Or you could simply use the browser based method for setup and management


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