Skip to main content
Solved

Green light goes out on x5042

  • January 16, 2025
  • 2 replies
  • 25 views
R
The Many
Forum|alt.badge.img

I’ve had a x5042 Mesh Extender fitted in my house yesterday, but about an hour after it was fitted the green light goes out on the Extender, so I had another one fitted today, but the green light on this also goes out after about an hour

My internet strangely seems to be working fine even after the green light goes out 

Best answer by SURFboard Moderator

ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. 

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

2 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • plemansJuggernaut
  • Juggernaut
  • 2219 replies
  • January 16, 2025

If you read the manual for it, the LED turns off after 10 minutes. 

https://fccid.io/ACQ-X5042/Users-Manual/Users-Manual-rev-4750073.pdf

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. 

SURFboard Community Moderator Team

Most helpful members this week

Terms & ConditionsCookie settings

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings