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How do I enable only 2.4 GHz on my SURFboard W21 mesh router, I’m trying to install my Arlo doorbell chime. And it needs to install on 2.4 GHz.  Thank you for your help!

On the home screen of the surfboard central app under network setting you can see the following option

Main networks

Guest networks

Extended wifi settings

Select Extended wifi setting to disable the band steering option then 

select Main network and there you can see Band steering option again disable that too then you can see both 2.4 and 5G network on the app.

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