Skip to main content
Solved

Dolby Vision

  • October 27, 2023
  • 1 reply
  • 70 views
G
The Many
Forum|alt.badge.img

As a Bell Fibe user I have the vip7802 box.

This box applies Dolby Vision to all channels and programs no matter what with no way to turn it off.

I know enough to know that DV must be encoded into the program or blu ray for it to work effectively.

By always having it on it actually detracts visually from many shows and by denying me the ability to turn it on or off I am unable to access my TVs many picture presets or to adjust the picture settings to my own personal tastes. It’s my tv after all, I should have control of it.

I have read of others with this complaint and I see no reason why a software update could not solve this issue.

I have reached out to Bell and to Dolby Labs. Now I’m reaching out to you.

Thank You,

Gill Martin

 

 

Best answer by SURFboard Moderator

VIP7802 is not supported by Arris since you are with different service provider please do check with the respective device manufacturer or the TV manufacturer about this particular setup. we would also suggest you to have a look on their official site to get some information regarding this.

View original
    Did this topic help you find an answer to your question?
    This topic has been closed for comments

    1 reply

    S
    Wi-Fi Warriors
    Forum|alt.badge.img+42

    VIP7802 is not supported by Arris since you are with different service provider please do check with the respective device manufacturer or the TV manufacturer about this particular setup. we would also suggest you to have a look on their official site to get some information regarding this.

    SURFboard Community Moderator Team

    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings