As a Bell Fibe user I have the vip7802 box.

This box applies Dolby Vision to all channels and programs no matter what with no way to turn it off.

I know enough to know that DV must be encoded into the program or blu ray for it to work effectively.

By always having it on it actually detracts visually from many shows and by denying me the ability to turn it on or off I am unable to access my TVs many picture presets or to adjust the picture settings to my own personal tastes. It’s my tv after all, I should have control of it.

I have read of others with this complaint and I see no reason why a software update could not solve this issue.

I have reached out to Bell and to Dolby Labs. Now I’m reaching out to you.

Thank You,

Gill Martin