Does G36 support remote access? If so, where do you I configuree it?
Solved
Does G36 support remote access?
+1- The Certified
- 9 replies
Best answer by SURFboard Support
emanon wrote:
SURFboard Moderator wrote:
Hello emanon
G36 doesn't have the Remote option on the interface/ GUI or even on the Surfboard central app. Taking remote on the modem is possible only when you go for the premium support plan. For further assistance you can check on the Arris.com/consumersupport
At the link you provided, I don’t see a premium support plan. Please point me to the premium support plan.
Hello
You can obtain Premium Support information at https://www.surfboard.com/support/premiumsupport.
For your original question, the G36 does not support remote access. You can only access the settings within the local network.
This topic has been closed for comments
- Wi-Fi Warriors
- 3639 replies
Hello emanon
G36 doesn't have the Remote option on the interface/ GUI or even on the Surfboard central app. Taking remote on the modem is possible only when you go for the premium support plan. For further assistance you can check on the Arris.com/consumersupport
+1- The Certified
- 9 replies
SURFboard Moderator wrote:
Hello emanon
G36 doesn't have the Remote option on the interface/ GUI or even on the Surfboard central app. Taking remote on the modem is possible only when you go for the premium support plan. For further assistance you can check on the Arris.com/consumersupport
At the link you provided, I don’t see a premium support plan. Please point me to the premium support plan.
- Wi-Fi Warriors
- 109 replies
- Answer
emanon wrote:
SURFboard Moderator wrote:
Hello emanon
G36 doesn't have the Remote option on the interface/ GUI or even on the Surfboard central app. Taking remote on the modem is possible only when you go for the premium support plan. For further assistance you can check on the Arris.com/consumersupport
At the link you provided, I don’t see a premium support plan. Please point me to the premium support plan.
Hello
You can obtain Premium Support information at https://www.surfboard.com/support/premiumsupport.
For your original question, the G36 does not support remote access. You can only access the settings within the local network.
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