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S34 - Timeline for release of this modem

On both xFinity’s website cable modems section and CableLabs approved modems list is the S34. CableLabs shows a CQ date of 2024. Does Arris have a timeline for release of this modem? If so, I’d prefer to stay with the brand instead of upgrade to a competitor. 
 


 

 

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S
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Thank you for reaching out to us regarding the update. We would suggest you to check on surfboard.com for more details on this.

SURFboard Community Moderator Team
R
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Thanks, but a check of surfboard.com produces no mention of this product, hence why I am asking here.

S
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Hello @Romeo4189,

 

The S34 is expected to launch between mid-July to end of July.  It will be added to surfboard.com soon, please check back at a later time.

  

SURFboard Support Team
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Thank you for this information. This is what I was looking for.

plemans
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looks like it was added to comcast’s next gen list

https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2024.06.26%20Full%20List%20of%20Compatible%20Devices.pdf

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
N

Thank you for this information. This is what I was looking for.

 

Hello @Romeo4189,

 

The S34 is expected to launch between mid-July to end of July.  It will be added to surfboard.com soon, please check back at a later time.

  

 

Hi SURFboard Support Team,

Thanks for the expected release date you shared previously.

Is the S34 release still on track for this month? I had bought another modem, but debating if I should return it and wait for the S34, but it depends on the S34 release date and its price…

 

Thanks!

S
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Userlevel 3
Badge +15

Thank you for this information. This is what I was looking for.

 

Hello @Romeo4189,

 

The S34 is expected to launch between mid-July to end of July.  It will be added to surfboard.com soon, please check back at a later time.

  

 

Hi SURFboard Support Team,

Thanks for the expected release date you shared previously.

Is the S34 release still on track for this month? I had bought another modem, but debating if I should return it and wait for the S34, but it depends on the S34 release date and its price…

 

Thanks!

Hi @njsurfer,

 

The release is still on track as previously mentioned.  Thank you for reaching out!

SURFboard Support Team
B

Thank you for this information. This is what I was looking for.

 

Hello @Romeo4189,

 

The S34 is expected to launch between mid-July to end of July.  It will be added to surfboard.com soon, please check back at a later time.

  

 

Hi SURFboard Support Team,

Thanks for the expected release date you shared previously.

Is the S34 release still on track for this month? I had bought another modem, but debating if I should return it and wait for the S34, but it depends on the S34 release date and its price…

 

Thanks!

The S34 is available on there official website, for $ 219.00

https://shop.surfboard.com/surfboard-s34-docsis-3-1-cable-modem/

 

N

The S34 is out of stock now - It has been OOS for close to a week now. I believe it was available for 2 or 3 days before it went OOS. I was going to keep my other modem, so i did not order it while it was in stock, but I am now considering the S34 again...

@SURFboard Support  - Do you have an ETA when the S34 will be back on stock here (surfboard.com)? Also curious when it will be available at merchants / retailers such as Best Buy, Amazon etc.?

 

Thanks!

S
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We do not have an ETA. Please check the sites periodically for updates.

SURFboard Community Moderator Team
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