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Noise pitch on S33

S
The Many
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I have an active warranty and my s33 modem is making noises and driving my entire family mad. How do I file a claim?

Best answer by SURFboard Moderator

Please reach out to www.arris.com/consumersupport to work on this further.

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5 replies

S
Wi-Fi Warriors
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Please reach out to www.arris.com/consumersupport to work on this further.

SURFboard Community Moderator Team
A
The Many
SURFboard Moderator wrote:

Please reach out to www.arris.com/consumersupport to work on this further.

There is no way to file a claim on that page

S
Wi-Fi Warriors
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a468435484894 wrote:
SURFboard Moderator wrote:

Please reach out to www.arris.com/consumersupport to work on this further.

There is no way to file a claim on that page

www.arris.com/consumersupport helps to get in touch with technical support to claim the warranty.

SURFboard Community Moderator Team
K
The Many
  • kdsspamThe Many
  • The Many
  • 1 reply
  • February 9, 2025
S33noiseismakingmecrazy wrote:

I have an active warranty and my s33 modem is making noises and driving my entire family mad. How do I file a claim?

Mine is doing the same thing but it no longer connects to the cable company. 

S
Wi-Fi Warriors
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kdsspam wrote:
S33noiseismakingmecrazy wrote:

I have an active warranty and my s33 modem is making noises and driving my entire family mad. How do I file a claim?

Mine is doing the same thing but it no longer connects to the cable company. 

Could you help us with your model number?

SURFboard Community Moderator Team
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