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change ip address sb6190

I was told by cox communications that my ip address is bad and I need a new one. How do I do that

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Why would they tell you something like that?

The SB6190 is a modem only device. They assign the ip address to it and its usually a dynamic address meaning they can change it periodically .

I’m more curious why they told you something like that? Seems like they were trying to get you off the line.

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