I just got the Arris Surfboard sb 6190 and now it's not working with my Linksys e5400 wireless router. I have a Google pixel 8, and it keeps saying that I need to sign in to the wireless network, but from there it takes me to spectrum for activation even though I thought it was done through the app. I can see I'm getting Internet thru the modem, but nothing thru the wireless router. Any help appreciated. Thanks all!!
Sb6190 and linksys e5400 no internet
If your modem is confirmed to be working properly through a hardwired connection but you are experiencing issues with Wi-Fi, it indicates that the problem lies with the router or its configuration.
I would suggest basic troubleshooting by power-cycling the modem and router at the same time. After that, if the problem persists, I request to contact the router's manufacturer for further assistance.
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