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SB8200 connected with Xfinity, I no longer have 2.4GHZ acce3ss


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How can we activate the 2.4GHZ on the SB8200 with Xfinity? I just bought the device and cannot connect some of my devices. Thank you for your help in advance

Best answer by SURFboard Moderator

The SB8200 is a cable modem and does not have built-in Wi-Fi capabilities. If you're looking for Wi-Fi access, I would recommend connecting a router to the SB8200.

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The SB8200 is a cable modem and does not have built-in Wi-Fi capabilities. If you're looking for Wi-Fi access, I would recommend connecting a router to the SB8200.


plemans
Juggernaut
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  • Juggernaut
  • January 4, 2025

You need a router for wifi. The SB8200 is a modem only device. 

Did you purchase a router?


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  • The Many
  • January 6, 2025

I did, I purchased a NetGear Nighthawk with a Google Mesh; all is good.


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